Staff

Becca Rancourt, Au.D. CCC-A

Doctor of Audiology and Co-owner

Dr. Becca Rancourt, Au.D. CCC-A received her Bachelor of Arts degree in Communication Sciences and Disorders at the University of Maine - Orono in 2015, and her Doctorate degree in Audiology from the University of Wisconsin - Madison in 2019. She completed her externship at the Mayo Clinic Franciscan Healthcare System in La Crosse, WI.

Dr. Becca and her mother, Jennifer, opened the office in August 2019 after purchasing an existing Audiology practice from a retiring Audiologist, Dr. Anne Pratt Giroux. Dr. Becca has enjoyed the journey of expanding the practice and adding another Audiologist, so Waterville Audiology can provide more support to new and existing patients.

Dr. Becca has clinical experience in private practice, working with Veterans at the Veterans Administration and at multiple Ear, Nose and Throat offices across the Midwest. Dr. Becca is passionate about helping reconnect her patients to the sounds of life through the use of hearing aids and hearing aid accessories.

Dr. Becca resides here in Waterville with her husband, their three golden retrievers, and their daughter. When Dr. Becca is not in the office, she enjoys spending time with her friends and family, camping and enjoying the outdoors with her husband, crafting or reading a good book.

Jennifer Rancourt

Co-Owner and Licensed Hearing Instrument Specialist

Jennifer holds a Bachelor's in Medical Technology and a Master's in Healthcare Administration. Jennifer previously had careers in Laboratory Science, Medical Sales and has held Nursing home Administrator positions in Western and Southern Maine. Her passions are senior advocacy, health care policy and her family. She resides with her husband, Kevin and has two grown children, Dr. Becca Rancourt, Waterville Audiology's Audiologists and Benjamin Rancourt an Electrical Engineer. Jennifer looks forward to supporting Waterville Audiology's patients with any questions they may have.

Kate Murphy, Au.D. CCC-A

Doctor of Audiology

Dr Kate Murphy, Au.D. CCC-A received her Bachelor's Degree from the University of Buffalo in Speech and Hearing Science with highest distinction and in 2020 she received her Doctorate in Audiology also from the University of Buffalo. Dr. Kate has extensive experience in diagnostic testing and aural rehabilitation for the adult population. She has experience in private practice, working with patients within the VA (Veterans Administration) and most recently was the Manager and Senior Audiologist for a large retail chain.

Dr. Kate is passionate about providing hearing health care that is focused and tailored to the specific individual patient's needs. She is detailed orientated and looks forward to providing services to the patients of Waterville Audiology.

Dr. Kate resides in the Waterville area with her husband and precious dog, Finnegan. Dr. Kate's hobbies include anything outdoors!

Terrie

Audiology Assistant

Terrie is our Audiology Assistant at Waterville Audiology. Terrie comes to us with a medical background receiving her certified nurse's assistant certificate in 2016 and went on to receive her medication technician certificate in 2019. Terrie worked directly with seniors for many years and has a passion for caring for others. Terrie resides with her partner Wil and 3 children. Terrie enjoys the outdoors, hiking, reading, and spending time with her family and friends.

Jessica Smith

Business Office Manager

Jessica joins us with years of experience as a Certified Nursing Assistant (CNA), Certified Residential Medication Aid (CRMA) and a Certified Medical Assistant (CMA).

Her skills include working with Accountable Care Organizations (ACOs), performing insurance verifications, overseeing medical billing, auditing medical coding for procedures and diagnoses, and assisting clinically with patient care procedures. Jessica's passions are healthcare quality and making healthcare better for everyone. When not in the office she spends her time with her husband and four children playing sports, crafting or reading a book.

Waterville Audiology is delighted to add her to our team to help with our business development, as she was a business owner herself.