Staff
Dr. Becca Rancourt
Doctor of Audiology and Co-owner
Dr. Becca Rancourt, Au.D. CCC-A received her Bachelor of Arts degree in Communication Sciences and Disorders at the University of Maine - Orono in 2015, and her Doctorate degree in Audiology from the University of Wisconsin - Madison in 2019. She completed her externship at the Mayo Clinic Franciscan Healthcare System in La Crosse, WI.
Dr. Becca and her mother, Jennifer, opened the office in August 2019 after purchasing an existing Audiology practice from a retiring Audiologist, Dr. Anne Pratt Giroux. Dr. Becca has enjoyed the journey of expanding the practice and adding another Audiologist, so Waterville Audiology can provide more support to new and existing patients.
Dr. Becca has clinical experience in private practice, working with Veterans at the Veterans Administration and at multiple Ear, Nose and Throat offices across the Midwest. Dr. Becca is passionate about helping reconnect her patients to the sounds of life through the use of hearing aids and hearing aid accessories.
Dr. Becca resides here in Waterville with her husband, their three golden retrievers, and their soon to be born daughter. When Dr. Becca is not in the office, she enjoys spending time with her friends and family, camping and enjoying the outdoors with her husband, crafting or reading a good book.
Jennifer Rancourt
Co-Owner and Licensed Hearing Instrument Specialist
Jennifer holds a Bachelor's in Medical Technology and a Master's in Healthcare Administration. Jennifer previously had careers in Laboratory Science, Medical Sales and has held Nursing home Administrator positions in Western and Southern Maine. Her passions are senior advocacy, health care policy and her family. She resides with her husband, Kevin and has two grown children, Dr. Becca Rancourt, Waterville Audiology's Audiologists and Benjamin Rancourt an Electrical Engineer. Jennifer looks forward to supporting Waterville Audiology's patients with any questions they may have.
Terrie
Terrie is our front desk receptionist at Waterville Audiology. Terrie comes to us with a medical background receiving her certified nurse's assistant certificate in 2016 and went on to receive her medication technician certificate in 2019. Terrie worked directly with seniors for many years and has a passion for caring for others. Terrie resides with her partner Wil and 3 children. Terrie enjoys the outdoors, hiking, reading, and spending time with her family and friends.
Skye
Dr. Skye Gregory-Hatch, Au.D., CCC-A completed her undergraduate studies at Grand Valley State University in Allendale, Michigan. She received her Bachelor of Science in Communication Studies and Psychology and then went on to complete a post-baccalaureate in Communication Sciences and Disorders. During this coursework, she fell in love with all things Audiology. Despite her passion and drive to continue her education, Skye made the decision to work in the medical field for a few years to strengthen her patient care skillset before moving onto graduate school. This led to her working as an aide and eventually as a medical technician at an assisted living facility in Michigan.
Skye returned to Grand Valley State University to complete her doctorate and during the final year of her doctorate program, Skye completed an externship at HearSmart Audiology in Littleton, Massachusetts. She has experience with hearing aids, Meniere's disease, disorders of the middle ear, cochlear implants, and tinnitus. When Dr. Skye is not in the office, her and her fiancé are often hiking or rock climbing. Skye also enjoys spending time in her garden, reading a murder mystery novel, and working on crafts.
Jessica Smith
Business Office Manager
Jessica joins us with years of experience as a Certified Nursing Assistant (CNA), Certified Residential Medication Aid (CRMA) and a Certified Medical Assistant (CMA).
Her skills include working with Accountable Care Organizations (ACOs), performing insurance verifications, overseeing medical billing, auditing medical coding for procedures and diagnoses, and assisting clinically with patient care procedures. Jessica's passions are healthcare quality and making healthcare better for everyone. When not in the office she spends her time with her husband and four children playing sports, crafting or reading a book.
Waterville Audiology is delighted to add her to our team to help with our business development, as she was a business owner herself.