Dr. Becca Rancourt

Doctor of Audiology

Dr. Becca Rancourt, Au.D. CCC-A received her Bachelor of Arts degree in Communication Sciences and Disorders at the University of Maine - Orono in 2015, and her Doctorate degree in Audiology from the University of Wisconsin - Madison in 2019. She completed her externship at the Mayo Clinic Franciscan Healthcare System in La Crosse, WI. She has experience in private practice, working with Veterans at the Veterans Administration and at multiple Ear, Nose and Throat offices across the Midwest. Dr. Rancourt is excited to offer the latest of hearing aid technology to new and current patients at Waterville Audiology.

Jennifer Rancourt

Business Office Manager

Jennifer Rancourt is the Business Office Manager and co-owner of Waterville Audiology. She holds a Bachelor's in Medical Technology and a Master's in Healthcare Administration. Jennifer previously had careers in Laboratory Science, Medical Sales and has held Nursing home Administrator positions in Western and Southern Maine. Her passions are senior advocacy, health care policy and her family. She resides with her husband, Kevin and has two grown children, Dr. Becca Rancourt, Waterville Audiology's Audiologist and Benjamin Rancourt an Electrical Engineer. Jennifer looks forward to supporting Waterville Audiology's patients with any questions they may have.

Chuck Whittier

Hearing Instrument Specialist

Chuck Whittier, is our Hearing Instrument Specialist. He attended school in Canada at UPEI. Chuck began his career in the hearing health industry in 2004 where he worked for a hearing aid clinic doing everything from cleaning hearing aids to reprogramming them. This peaked his interest to becoming a Hearing Instrument Specialist (HIS) and worked under both a licensed hearing instrument specialist and an ENT physician. Chuck became a Maine licensed HIS in 2008. He joins Waterville Audiology with over 16 years of hearing testing and hearing aid fitting experience. He is a wealth of knowledge when it comes to the newest of technology available in hearing aid devices.

Ashley Battis

Billing Specialist

Ashley Battis is our Billing Specialist. She brings much to Waterville Audiology with her customer service skills and knowledge of insurance. Ashley earned her degree in Education in 2007 and spent several years working with special education students. In 2013, Ashley expanded her desire to help others and became a licensed massage therapist. Ashley moved here from Vermont with her husband and three children in 2018, and couldn't be happier to call Maine home!

Julie Lombardo

Front Desk Receptionist

Julie Lombardo is our Front Desk Receptionist. She brings a lot to Waterville Audiology with her many years of customer service experience and great communication skills. Julie attended Bridgewater State University and earned her Bachelor's in Criminal Justice with a minor in Business Management. In 2021, Julie and her boyfriend moved to Maine from Massachusetts with their cat named Chucky. They love their new home state and could not be more excited for a new adventure!

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