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Diagnostic Audiologic Evaluations

If you have been referred to Waterville Audiology for a diagnostic audiologic evaluation, it means that your hearing needs to be tested to determine the type and severity of any hearing loss that may be present. An audiologic evaluation is done in order to determine the appropriate services and treatment options.

What should I expect during the hearing test evaluation?

There are specific tests that will be done in order to determine the degree of hearing loss, the type of hearing loss, the status of the ear canal and middle ear. The three most common tests that are done during a diagnostic evaluation include pure-tone testing, bone conduction testing, and speech testing.

Otoscopy is performed by the Audiologist looking in your ear with an otoscope. This inspection allows the Audiologist to assess the health of the ear canal, as well as determine the status of the eardrum. Otoscopy also is done to ensure that the ear canal is clear of debris and wax before performing any testing.

Hearing Aid Evaluations

If you feel that you may need a hearing aid, you will need to be evaluated by our Audiologist or Hearing Instrument Specialist. You will be asked a series of questions in order to determine the impact your hearing loss has on your day to day life. It is helpful to bring a family member or a friend, so they can also provide feedback on how your hearing loss may be affecting them. You will also need to have an updated hearing test within the past twelve months. The results of the hearing test will provide us with information about your hearing that determines what sounds you may be missing. Before being fit with a hearing aid, you may be referred to an Ear, Nose and Throat doctor that specializes in disorders of the ear, if we feel there is any portion of your hearing test that should be addressed before hearing aids can be recommended.

Hearing Aid Fitting

Hearing Aid FittingOnce your hearing aids have been received by Waterville Audiology, you will come to have them fit to your hearing and your hearing loss. This process typically takes about an hour. During this time, the hearing aids will be programmed. We will be sure your hearing aids are comfortable and balanced. Then, you will be taught how the put the hearing aid in your ear and take it out. If you have rechargeable hearing aids, a review of how to charge your hearing aids will be discussed. If you have batteries, you will be given an overview of how long they last, how to change them, where to purchase, and how to use them.

Hearing Aid Repair

Overtime, it is common that hearing aids will need repairs. Even when hearing aids are properly cared for, occasional repairs may be needed. Some repairs can take place in the office, while others may need to be sent in for repair to the manufacturer. If your hearing aids need to be sent out, we at Waterville Audiology have a loaner hearing aid program available, so you will not be without hearing while your hearing aids are sent away! Charges for your hearing aid repair depend on the age of the hearing aid, and if it is warranty or out of warranty.

If you purchased your hearing aids at another office, we are happy to service most manufacturers.

We can offer a price list explaining our repair fees upon request.

Hearing Aid Cleaning

Your hearing aids should be serviced for cleaning at a minimum of 6 months. Depending on the style of your hearing aid, different cleanings will occur. If your hearing aids are the behind the ear style with an earmold, the tubing will need to be changed every 6 months to prevent the tubing from becoming discolored and stiff. If your hearing aid is a receiver in the ear style, the wax guards will need to be changed and the tip of the hearing aid should be changed also. Waterville Audiology will use a vacuum to vacuum out the microphones on your hearing aids. Proper care and cleaning of the hearing aids is critical to maintain good performance of the hearing aids.

Earmold Impressions

Some hearing aids required a custom earmold. Earmold impressions will need to be taken to order them. This requires a visual inspection of the ear canal. Then, material is inserted into the ear with a foam block to protect the eardrum. This impression material dries in about 5 minutes. The impressions are then sent to the manufacturer to make the earmolds or custom hearing aids. Earmold impressions are also required to make custom earplugs for music, recreational, sleep, and more!

Service Plans

We offer service plans for hearing aids purchased through 3rd parties, bought elsewhere, or gifted to you. Call us to find out more information regarding our service plans!